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Online Marketplaces Help Small Businesses Reach Customers and Succeed this Holiday Season

The holiday shopping season is in full swing, and experts predict shoppers will spend more than $220 billion shopping online between November 1 and December 31. Holiday shopping is critical for small businesses, as 75% of small sellers rely on holiday sales to reach their annual goals. With so much at stake for small sellers,…

December 1, 2023

Five Tips to Help Small Businesses Maximize Holiday Sales

The holiday season is a crucial time for small businesses, and leveraging digital tools and technology can significantly enhance their operations and customer engagement. The Connected Commerce Council (3C) released five tips to help small businesses prepare for the busy 2023 holiday season and maximize their sales. 3C’s five tips for a successful holiday season:…

November 10, 2023

Another Reality Check for the FTC Following Misguided Amazon Lawsuit

Just a few weeks after the FTC and 17 state Attorneys General sued Amazon, alleging that the popular online marketplace impedes competition, CNBC published an article detailing how Walmart continues challenging Amazon for online marketplace supremacy; just the latest in a long line of examples of how all retailers, both physical and online, and marketplaces…

October 27, 2023

Cybersecurity Awareness Month

Safeguarding Small Businesses in the Digital Age October is Cybersecurity Awareness Month, and there are some important things small businesses need to think about as they run and grow their businesses.  The advent of the Internet unlocked unprecedented opportunities for small businesses. However, it also ushered in a new kind of crime: cyberattacks that can…

October 23, 2023

AI: Empowering Small Business Voices

Artificial Intelligence (AI) is spurring innovation across industries and is changing how companies operate, offering significant benefits to small businesses, including improved operational efficiency and cost savings. With rapid AI development and the ongoing call for regulating the technology, it is critical that policymakers prioritize the interests of small businesses. If policymakers overregulate AI, it…

October 5, 2023

Myth v Fact: Misconceptions and False Premises in the FTC/Amazon Lawsuit

FTC Myth: [Amazon is] Charging costly fees on the hundreds of thousands of sellers that currently have no choice but to rely on Amazon to stay in business. These fees range from a monthly fee sellers must pay for each item sold to advertising fees that have become virtually necessary for sellers to do business.…

September 28, 2023

Unboxing Competition: Breaking up Amazon Will Benefit Chinese Marketplaces at Small Businesses’ Expense

A central argument Federal Trade Commission (FTC) Chair Lina Khan and her allies consistently make is that Amazon is hampering competition and needs to be broken up.  Reportedly, the agency is preparing a lawsuit to break up the company – a move that would ultimately hurt sellers who use Amazon’s services to reach global markets,…

September 25, 2023

The Balancing Act: Intelligent Policy Design for Intelligently-Driven Businesses

Artificial Intelligence (AI) has become a ubiquitous term in our rapidly evolving digital era, driving transformative changes across nearly all industries. Among its numerous applications, AI has emerged as a game-changer for small and medium-sized businesses (SMBs), offering them transformative productivity hacks and leveling the playing field against larger competitors. However, with policymakers now charged…

September 19, 2023

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