“The digital side of the business is what really saved us. Moreover, it opened the door to a whole new online community that is going to continue positively impacting us into the future.”
Juanny Romero
Sunrise Coffee
COVID-19 was a wake-up call to dig deeper and dive stronger into the digital tools we were already using — we needed to learn how to use them even better.”
Mimi Striplin
The Tiny Tassel
Did You Know?
In our survey of 2,000 U.S. small business owners and senior decision makers (“SMB leaders”), we learned that they use digital tools to increase their agility, resiliency, and ability to adapt to challenges. Digital tools have empowered SMB leaders to expand their business operations and drive growth in key ways: 92% to engage with customers, 87% to grow their customer base, and 84% to sell products and services.
Learn More Said adopting digital tools during the last two years created new opportunities for their business.
78%View digital tools as important and valuable to their business.
82%
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Browse Research
Small Business
Apr 30
Connecting Small Businesses in the US
Digital engagement among US small businesses
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Small Business
Apr 30
Small Business Impact
Amazon helps small and medium-sized businesses reach customers around the world
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Congress is ignoring small businesses on tech antitrust
For years, small businesses nationwide have raised alarms about misguided legislation targeting America’s biggest online companies – Google, Facebook, Apple, and Amazon. But, despite the highly valuable and beneficial tools
Small Business Leaders Overwhelmingly Oppose Tech Antitrust Legislation
Washington, DC (June 23, 2022): As U.S. Senator Amy Klobuchar (D-MN) urges her colleagues to support legislation attacking large online platforms such as Amazon, Facebook and Google, a new study shows that small businesses oppose efforts to restrict platforms from offering integrated tools and services that save small businesses time and money. In a survey…
