REPORT

Digital Tools: The Key to Small Business Resilience in Today’s Economy

“The digital side of the business is what really saved us. Moreover, it opened the door to a whole new online community that is going to continue positively impacting us into the future.”

Juanny Romero

Sunrise Coffee

COVID-19 was a wake-up call to dig deeper and dive stronger into the digital tools we were already using — we needed to learn how to use them even better.”

Mimi Striplin

The Tiny Tassel

Did You Know?

In our survey of 2,000 U.S. small business owners and senior decision makers (“SMB leaders”), we learned that they use digital tools to increase their agility, resiliency, and ability to adapt to challenges. Digital tools have empowered SMB leaders to expand their business operations and drive growth in key ways: 92% to engage with customers, 87% to grow their customer base, and 84% to sell products and services.

Learn More

Said adopting digital tools during the last two years created new opportunities for their business.

78%

View digital tools as important and valuable to their business.

82%

Stand up for small businesses and get access to resources that will grow your business.

First(Required)

Last(Required)

Company(Required)

Email(Required)

Zipcode(Required)

Country(Required)

We respect your Privacy

This field is for validation purposes and should be left unchanged.

Browse Research

Small Business

Aug 11

Digitally Empowered: How digital tools power small businesses amid COVID-19

The COVID-19 pandemic has challenged America’s small business community. Digital tools are empowering survival today and recovery tomorrow.

Small Business

Sep 12

EXCLUSIVE NEW RESEARCH: Digital Tools Help Small Businesses Compete

Amid growing questions on the effect large technology companies are having on America’s small businesses, a Deloitte study has found that 85 percent of U.S. small businesses report that digital tools are critical to their success.

Small Business

Apr 30

Small Businesses: Data Regulation and Responsibility

Small and medium-sized business owners understand the importance of data security…

Small Business

Apr 30

Small business technology trends

Digital and online tools connect businesses to customers

Small Business

Apr 30

Small Business imperatives for the digital age

Digital technology can have substantial benefits which align with a SMB’s key business goals

Small Business

Apr 30

Examining the Impact of Technology on Small Business

How Small Businesses Use Social Media and Digital Platforms to Grow, Sell, and Hire

Small Business

Apr 30

Connecting Small Businesses in the US

Digital engagement among US small businesses

Small Business

Apr 30

Small Business Impact

Amazon helps small and medium-sized businesses reach customers around the world

Join 3C to get the latest news and resources for your small business

First(Required)

Last(Required)

Company(Required)

Email(Required)

Zipcode(Required)

Country(Required)

We respect your Privacy

This field is for validation purposes and should be left unchanged.

Latest Twitter posts

Unable to load Tweets

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.