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Perspective: Small businesses will suffer if Congress dismantles Big Tech

I started a tabletop gaming business out of my home four years ago and have since operated every aspect of the business online. We sell our products on online marketplaces like Amazon and use the power of digital advertising...

Rob Retzlaff: In 2022, Congress could double-cross small businesses across Kentucky and the U.S.

The past two years have been excruciating for small businesses in Kentucky and across America. Lockdowns, retail and office closures, and lost revenue were devastating. Fortunately, Congress delivered billions of dollars of aid to help...

Some 90% of SMBs use digital tools to engage customers

In our survey of 2,000 U.S. small business owners and senior decision makers (“SMB leaders”), we learned that they use digital tools to increase their agility, resiliency, and ability to adapt to challenges.

3C Webinar Top 10 Q&As

Recently, the Connected Commerce Council (3C) hosted a webinar attended by more than 1,000 small business leaders. 3C leadership, digital marketing experts and small business owners shared their grave concerns about how “anti-Big Tech” legislation being considered by Congress will hurt small businesses that use digital tools and services to operate and grow.  Click here…

New Study: Digital Tools Empower Small Businesses and Drive Growth

February 1, 2022 (Washington, DC): A new survey from the Connected Commerce Council (3C) shows that digital tools continue to empower small business owners and decision-makers (SMBs) to expand their business and drive growth. More than 90% of SMBs use digital tools to engage with customers, 87% to grow their customer base, and 84% to…

[REPORT] Digital Tools Continue To Unlock Opportunities For U.S. Small Businesses

In our survey of 2,000 U.S. small business owners and senior decision makers (“SMB leaders”), we learned that they use digital tools to increase their agility, resiliency, and ability to adapt to challenges. Digital tools have empowered SMB leaders to expand their business operations and drive growth in key ways: 92% to engage with customers,…

OPINION: Florida’s small businesses depend on Big Tech’s support

The past two years have been hell for small businesses. Lockdowns, lost revenue and retail and office closures were devastating. Fortunately, Congress delivered billions of dollars of aid to help small businesses, and millions embraced remote work, e-commerce and home delivery.

Senate Committee Debating Two Big Tech Bills

The digital ecosystem works pretty well for small businesses, despite everything going on right now. It's never been easier to start a new business and it's never been easier to reach new customers.

Statement from the Connected Commerce Council, on Behalf of 15,000 Small Business Members, Criticizing the Senate Judiciary’s Passage of the American Innovation and Choice Online Act.

Jan. 20, 2022 (Washington, DC): Connected Commerce Council (3C) Executive Director Rob Retzlaff released the following statement regarding the ongoing Senate Judiciary Committee’s debate of the American Innovation and Choice Online Act. “3C was started to remind policymakers that small businesses are often spoken about, but rarely spoken to. Today, we witnessed members of the…

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